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Privacy Policy

Protecting Your Privacy

Your privacy and security is very important to us. If you have any questions about Privacy and Cookies, please contact us.

For all our services, the data controller - the company that's responsible for your privacy is Nippy Normans.

How do we use your name & contact details?

  • To deliver your order to you - without it we could not process your order
  • To send you e-mails relating to your order
  • To send you emails with information about our products. But don't worry we only send these if you have asked to be subscribed to our newsletters

Your payment information

All payments when placing orders via our website are taken by the payment gateway Sage Pay.
We do not see or have access to your credit/debit card number or other details keeping our customers safe and also ourselves safe.

Sharing your information

We do not, and will not, sell any of your personal data to any third party - including your name, address or email address.

Marketing Emails

If you have said we can, we'll send you emails to keep you aware of what we're up to and to give you discount offers.

How to stop marketing messages from Nippy Normans

You can stop receiving marketing messages from us at any time.

You can do this by clicking on the 'unsubscribe' link in any newsletter email or by contacting us.

Stopping marketing messages will not stop service communications (such as order confirmations).

Keeping your information

We need to keep your order history data for a period of time to assist with processing your order and also to be able to offer good customer service relating to older orders. Also in reality we need to keep records for 7 years to comply with HMRC and Vat requirements.

Cookies

We use cookies on our website.

The cookies we use on our web site are:

NameProviderPurpose
__RequestVerifcationToken
nippynormans.comHelps prevent Cross-Site Request Forgery (CSRF) attacks.
ASP.NET_SessionIdnippynormans.comPreserves the visitor's session state across page requests.
CookieConsentnippynormans.comStores the user's cookie consent state for the current domain.
_ganippynormans.comRegisters a unique ID that is used to generate statistical data on how the visitor uses the website.
_gatnippynormans.comUsed by Google Analytics to throttle request rate.
_gidnippynormans.comRegisters a unique ID that is used to generate statistical data on how the visitor uses the website.
collectgoogle-analytics.comUsed to send data to Google Analytics about the visitor's device and behaviour. Tracks the visitor across devices and marketing channels.
PREFyoutube.comRegisters a unique ID that is used by Google to keep statistics of how the visitor uses YouTube videos across different websites
VISITOR_INFO1_LIVEyoutube.comTries to estimate the users' bandwidth on pages with integrated YouTube videos.
YSCyoutube.comRegisters a unique ID to keep statistics of what videos from YouTube the user has seen.
recently_viewednippynormans.comSaves details of recently viewed products to help your experience.

How to contact us

We are always happy to hear from our customers.

If you would like to contact us, please use the details on our contact page.